We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Website or use our mobile application, register on the Website or for Services, place an order, list an item for sale, and in connection with other activities, services, features, or resources we make available using our Services. Users may be asked for, as appropriate, name, email address, mailing address, and phone number. Users may, however, visit our Website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, but it may prevent them from engaging in certain Website related activities or other Services.
We may collect non-personal identification information about Users whenever they interact with our Website or Services. Non-personal identification information may include, but is not limited to, the browser name, the type of computer, and the technical information about Users’ means of connection to our Website, such as the operating system, the Internet service providers utilized, and other similar information.
*ELLA may collect and use Users’ personal information for the following purposes:
*ELLA may use User’s personal identification information to prevent, detect, and mitigate fraudulent, counterfeit, or illegal activities.
Information you provide helps us respond to your customer service requests and support needs more efficiently.
We may use information in the aggregate to understand how our Users as a group use our Services and resources provided on our Website.
We may use feedback you provide to improve our products and services.
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
We may use the information Users provide to send information that Users agreed to receive about topics we think will be of interest to them.
We may use email addresses to send Users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We adopt appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website or Services.
Sensitive and private data exchanged between the Website and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
We do not sell, trade, or rent Users’ personal identification information to others.
*ELLA may disclose Users' personal information to the following parties and for the following purposes:
When you buy an item on *ELLA, the buyer and seller agree to a delivery method. Should the seller be shipping the item, she uses her own shipping materials and methods. The information will only include that which is necessary and relevant to successfully complete your order. The seller is strictly prohibited from using your information for anything other than completing the sale.
We may disclose generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above, referenced above with respect to how *ELLA uses collected personal information, without notification to the User of disclosure. We may use third party service providers to help us operate our business and our Website or administer activities on our behalf, such as sending newsletters or surveys. We may disclose your information to these third parties for those limited purposes provided that you have given us your explicit consent.
We may disclose User’s personal identification information to law enforcement and government agencies in response to a verified request related to suspected illegal activities or related to a criminal investigation. We will only disclose information that we find necessary and relevant. Disclosed information may include User’s name, mailing address, phone number, and email address. Disclosure may be made without notice to User.
We may disclose User’s personal identification information to third parties involved in a legal proceeding if the third party provides *ELLA with a subpoena or other similar lawful process. Disclosure may be made without notice to User.
*ELLA will also disclose to third parties involved in a legal proceeding when *ELLA believes in good faith that disclosing personal identification information is necessary to prevent imminent physical harm or financial loss, or to report suspected illegal activity.
Users may find advertising or other content on our Website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interacting on any other website, including websites which have a link to our Website, is subject to that website's own terms and policies.
If you would like to opt-out of communications from *ELLA, please email firstname.lastname@example.org or call our Member Care line at 506-608-9723.
1 Germain Street, Suite 300
Brunswick Square Business Tower
Saint John, NB E2L 4V1
Updated: July 27, 2015